Terms of service
No Refund on Deposit Policy Statement for Rental Car:
Thank you for choosing our rental car services. We strive to provide you with the best possible experience and ensure transparent communication regarding our policies. To clarify our deposit policy, please take note of the following:
The deposit serves as a guarantee to secure the vehicle.
1) Deposit Requirement: A deposit is required to secure your reservation and guarantee the availability of the rental car. The deposit amount will be communicated to you at the time of booking and is subject to change based on the type of vehicle, rental duration, and any additional services requested.
2) Non-Refundable Deposit: The deposit paid at the time of reservation is non-refundable. Regardless of the circumstances, we do not offer refunds on rental car deposits. This includes cancellations, modifications, or early returns.
3) Reservation Modifications: If you need to make changes to your reservation, such as adjusting the rental dates or switching to a different vehicle, please contact our customer support team. Any modifications are subject to availability and may require an adjustment to the deposit amount, which will be communicated to you during the process.
We kindly request that you carefully review and acknowledge this no refund on deposit policy before proceeding with your reservation. By making a reservation with us, you agree to adhere to this policy.
If you have any further questions or require clarification regarding our deposit policy, please do not hesitate to contact our customer support team. We appreciate your understanding and look forward to serving you.
Thank you for choosing our rental car services. We strive to provide you with the best possible experience and ensure transparent communication regarding our policies. To clarify our deposit policy, please take note of the following:
The deposit serves as a guarantee to secure the vehicle.
1) Deposit Requirement: A deposit is required to secure your reservation and guarantee the availability of the rental car. The deposit amount will be communicated to you at the time of booking and is subject to change based on the type of vehicle, rental duration, and any additional services requested.
2) Non-Refundable Deposit: The deposit paid at the time of reservation is non-refundable. Regardless of the circumstances, we do not offer refunds on rental car deposits. This includes cancellations, modifications, or early returns.
3) Reservation Modifications: If you need to make changes to your reservation, such as adjusting the rental dates or switching to a different vehicle, please contact our customer support team. Any modifications are subject to availability and may require an adjustment to the deposit amount, which will be communicated to you during the process.
We kindly request that you carefully review and acknowledge this no refund on deposit policy before proceeding with your reservation. By making a reservation with us, you agree to adhere to this policy.
If you have any further questions or require clarification regarding our deposit policy, please do not hesitate to contact our customer support team. We appreciate your understanding and look forward to serving you.
- The said vehicle is the property of the Owner and the Owner warrants that it is in good mechanical and physical condition unless specified otherwise. The Customer shall return the vehicle together with all tires, tools, accessories and equipment in the same condition as received to the Owner’s terminal or as otherwise specified, on the date specified, or sooner if demanded by Owner. This Contract shall not be final and complete until the Owner is satisfied that all charges both under and incidental to this Contract and all terms and conditions herein have been paid and fulfilled by the Customer.
- The said vehicle shall not be used, operated or driven; (1) by any person younger than 18 years; (2) by any person who has given to the Owner a fictitious name or has fraudulently used another person’s name or address to rent and/or use the said vehicle; (3) in any negligent or unsafe manner of in violation of any law; (4) tow any vehicle or trailer or carry an excessive load or in the manner as to result in unreasonable wear and tear to the said vehicle; (5) by any person other than the Customer or by any person other than as authorized by the Owner or; (6) by any person under the influence of alcohol, intoxicants or narcotics (Note: Drunk driving, speeding & driving without an endorsed license does not have insurance coverage). The restrictions are cumulative and each of them shall apply to every use, operation or driving of the said vehicle. The Owner in its own discretion shall reserve the right to either approve or decline the renting of the said vehicle to the Customer or any person.
- The Owner shall not be liable for any loss or damage to any property left, stored or transported by the Customer or of any other person in the said vehicle either before or after the return of the vehicle thereof to the Owner.
- Customers shall be liable up to $2,000 (tala) for damage that is non waiver; Customers shall also be responsible for: (a) fines and court costs incurred for parking, traffic, towing; (b) owners costs, including reasonable solicitor’s fees; (c) costs of repair collision and loss of use to be charge at the daily rate set forth in this agreement or the standard daily rate for this vehicle per day during the period of which the said vehicle is being repaired. Overhead and under surface plus windscreen, stereo and tire damages are at the customer’s risk.
- The Customer (who is the undersigned in this Contract) shall in all instances be responsible for the payment of this rental bill and charges. If the Customer has directed the billing for charges to another person, firm or organization who or which upon being so billed shall fail to make payment, the Customer shall upon demand by the Owner, promptly pay the said charges.
- The Customer acknowledges that she/he is solely liable for any and all personal injuries, including death and property damage, arising out of, or by reason of the use of said vehicle throughout the duration of this Contract.
- Any interpretation of this Contract and any laws, regulations, policies or statutory regulations applying shall be in accordance with the Laws of Samoa only.
- The Customer acknowledges that he/she will allow Rental Car 4 Less to hold his/her passport and/or cash deposit as a form of security if the client does not own a credit card.
By using our services the Customer is subject to all of the above terms and conditions and the Customer has acknowledged and agreed herein.
The Customer acknowledges that he/she will allow Rental Car 4 Less to hold his/her passport and/or cash bond
as a form of security if the client does not own a credit card.
All Overseas License Holder Must Endorse a local temporary Samoan License.
We can do this for you for ST$21 per license (charge from the Ministry of Transport).
Valid for 1 month (can be extended if need to)
Insurance Excess is ST$2,000, we can hold your credit card details (pre authorization)
OR hold cash of $500 plus Passport as security incase of an accident.
Please note customer is liable up to ST$2,000 if any damage occurs
Strictly NO Smoking in our vehicles.
- Cleaning fee of $300 tala will apply if any evidence of smoking is found in vehicle & if vehicle is not brought back in reasonably clean condition.